In this section: Contact Us | FAQ | Locations & Hours | Public Notices/RFPS


JFS Frequently Asked Questions

Applications can be made in person at our office Monday - Friday from 8:30 - 2:30 pm, excluding holidays. You can also apply online, 24 hours a day, at https://benefits.ohio.gov/

A basic list of things you need to apply for benefits include the following:
  • Proof of household income for the last 30 days - this is earned and unearned income
  • Proof of resources - current bank statements, titles to vehicles, etc
  • Proof of expenses - rent, mortgages, utilities, etc
  • Proof of identity - birth certificates, SS cards, ID for all household members
A detailed list of what you need based on your household circumstances will be given to you when you complete your interview. You will have 10 days to gather and return this information to your worker.

You need to call 1-866-320-8822

You need to call 1-866-386-3071

Call the Managed Care Enrollment Center at 1-800-605-3040